Terms and Conditions
Welcome to ThinCharm. By accessing or using our website and purchasing our products (Protein Powder and Flakes), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. About Us
ThinCharm is an online store that sells protein powder and nutritional flakes across India.
2. Eligibility
By using this website, you confirm that:
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You are at least 18 years old, or
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You are using the website under the supervision of a parent or legal guardian.
3. Products & Usage Disclaimer
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Our products are nutritional supplements and are not medicines.
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The information provided on this website is for general informational purposes only.
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We do not guarantee specific health results.
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Always consult a doctor before consuming protein supplements, especially if you are pregnant, nursing, under medical treatment, or have a medical condition.
ThinCharm shall not be responsible for any side effects caused due to improper usage.
4. Orders & Payments
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All orders are subject to availability and confirmation.
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We reserve the right to cancel any order due to pricing errors, stock issues, or suspicious activity.
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Payments must be made in full at the time of purchase.
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We accept payments via secure third-party payment gateways.
5. Pricing
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All prices are listed in INR (₹).
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ThinCharm reserves the right to change prices without prior notice.
6. Shipping & Delivery
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Orders are processed within 1–3 business days.
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Delivery timelines may vary depending on location.
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ThinCharm is not responsible for delays caused by courier services, natural disasters, or unforeseen circumstances.
7. No Return & Refund Policy
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Due to hygiene and safety reasons, ThinCharm does not accept returns or refunds once the product is delivered.
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If you receive a damaged or wrong product, you must contact us within 48 hours of delivery with proper proof (photos/video).
8. Intellectual Property
All content on this website (logos, images, product descriptions, text, design) is the property of ThinCharm and may not be copied or used without permission.
9. Limitation of Liability
ThinCharm shall not be liable for:
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Any indirect or incidental damages.
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Health issues arising from misuse or overconsumption.
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Allergic reactions due to undisclosed allergies by customers.
10. User Responsibilities
You agree not to:
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Use the website for illegal purposes.
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Provide false information.
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Attempt to hack, damage, or misuse the website.
11. Privacy
Your personal information is handled according to our Privacy Policy.
12. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in India.
